Claws tap-dancing on cardboard thrones, water bowls reflecting upside-down worlds—where chaos and cuddles collide in perfect harmony. 🐱💫

Frequently Asked Question

Are Prime Shop products safe for all pets?

Absolutely! Every item in our store is rigorously tested for safety and durability. We use non-toxic materials, secure stitching, and avoid small parts that could pose choking hazards. Products marked for specific pets (e.g., heavy chewers, small animals) will include size and safety guidelines.

Is my payment information secure on Prime Shop?

All transactions on Prime Shop are protected with256-bit SSL encryption(the same level used by banks) and processed through trusted gateways like Stripe and PayPal. We never store your credit card details, and our systems are PCI-DSS compliant to ensure your data stays safe.

How long does shipping take?

Most orders ship within 1 business day. Delivery times vary by location:

  • US Orders: 3-5 business days
  • International: 7-14 business days.
    Track your order via email updates!

How do I clean Prime Shop toys or beds?

Most plush toys and beds are machine-washable (cold water, gentle cycle). For rubber/plastic toys, use warm soapy water. Always check the product’s care label for specifics!

The Ethical Focus

At Prime Shop, we believe pets are family – and family deserves safe, sustainable, and thoughtfully designed products. That’s why we partner with eco-conscious suppliers, avoid harmful materials.

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